User guide
Account & workspace
Practical guidance for using NeonAPI.
Sign in
Use the sign-up and sign-in entries on the main site. Available sign-in methods depend on the options shown there. Complete any verification requested by the page; do not send passwords or verification codes to support messages.
Find your way around
| Area | What to do |
|---|---|
| Dashboard | Review available balance, usage and recent activity |
| API Keys | Create, restrict, rotate or revoke application keys |
| Models & pricing | Compare models and inspect supported endpoints |
| Usage logs | Locate a request and inspect reported usage and charges |
| Profile | Maintain account preferences and available security settings |
Keep applications separate
Use separate keys for development, production and different clients. Choose descriptive names so you can identify traffic later. Changes to a profile preference do not change the model ID or API URL in your applications.
Request help
Provide the model ID, endpoint, timestamp with time zone, request ID if present, and the redacted error. Never attach a usable API key or a full sensitive prompt.